In a letter to interviewees, Chelsea acknowledged that the investigation uncovered issues but provided no specific details or acknowledgment of any misconduct. Instead, the letter outlined measures aimed at safeguarding employees moving forward, emphasizing a commitment to learn from past experiences. Chelsea officials asserted the need for confidentiality to protect those involved in the investigation, further complicating the situation. Witnesses sought transparency but were denied clarity, leaving many in the soccer community questioning the club's sincerity in addressing its internal culture and the serious allegations that prompted the inquiry.

The investigation's closure has reignited discussions about workplace well-being in professional sports, where accountability and mental health support are increasingly under scrutiny. Chelsea's response, while promoting future communication channels for employees, has not quelled the call for a deeper reckoning within its ranks.

The culture at Chelsea F.C. remains a pivotal issue as employees seek genuine change and acknowledgment from leadership regarding the workplace environment.