Angry fans attending Lionel Messi's tour of India ripped up seats and threw items towards the pitch after his appearance at Kolkata's Salt Lake Stadium.
Thousands of adoring supporters had paid up to 12,000 rupees (£100; $133) to catch a glimpse of the football star, but were left disappointed when he emerged to walk around the pitch and was obscured by a large group of officials and celebrities.
When the Argentina and Inter Miami forward was whisked away early by security after around 20 minutes, elements of the crowd turned hostile.
West Bengal's chief minister, Mamata Banerjee, said she was deeply disturbed and shocked by the events.
Announcing an enquiry, Banerjee apologized to Messi and sports lovers for the incident at the stadium, stating that a committee will investigate the happenings and suggest preventative measures for the future.
A spokesperson for Messi asserted he had fulfilled his commitment while referring media inquiries about the event's organization to the chief minister's apology.
A police official confirmed the arrest of the event's chief organiser but did not provide further details.
Authorities are looking into refunding ticket costs for disappointed attendees.
Messi's promotional tour also included the unveiling of a towering statue of himself in Kolkata, where fans had passionately gathered to catch a glimpse of their idol. However, local discontent arose when his appearance was marred by chaos, leading to vandalism and unrest.
Only leaders and actors were surrounding Messi... Why did they call us then? We have got a ticket for 12,000 rupees, but we were not even able to see his face, voiced one frustrated attendee.
As Messi's popularity continues to reign, local authorities now face the task of mending circumstances after this disappointing episode for both fans and the star.
