Toto Warns Against Using Toilet Paper on Its High-Tech Toilet Seats

In an unexpected turn for a company known for its cutting-edge toilet technology, Toto, a leading manufacturer in Japan, has issued a warning: avoid using toilet paper to wipe their high-tech toilet seats. The announcement comes in light of reports claiming that excessive use of toilet paper can lead to micro scratches on the surface of their products. Toto's toilet seats, often praised for their features such as heated seats, automatic flushing, and built-in music players, are made from plastic resin—an ideal material for its robustness and design flexibility. Nevertheless, these innovative seats have an unanticipated adversary: common toilet paper, which can leave tiny, invisible scratches that trap dirt and result in discoloration over time.In a statement to Mainichi Shimbun, a Toto representative acknowledged the recent concerns raised by users on social media regarding scratches and imperfections on the seats. Although the company currently has no immediate plans to modify the materials used in its toilet seats, they are considering exploring options for more scratch-resistant substances. In light of these findings, cleaning experts and lifestyle advisors have echoed Toto's guidance, recommending alternatives to toilet paper for maintaining cleanliness. Substitutes such as soft cloths dampened with water or mild detergent are preferred, while users are cautioned against abrasive materials including thinners, metal scrubbers, and coarse fabrics to prevent damage.Japan's dedication to hospitality and innovation shines through with its advanced toilet technology, which has captivated both locals and tourists alike. Toto's Washlet, featuring an automated lid, air dryer, and tailored water pressure controls, remains a symbol of this unique cultural pride. As owners of these advanced toilets navigate the best methods to keep them pristine, Toto's timely advice serves as a reminder of the delicate care required for these modern conveniences.