Heathrow Faces Ongoing Disruptions Due to Cyber-attack

Tue Oct 14 2025 23:34:12 GMT+0300 (Eastern European Summer Time)

Heathrow Airport continues to experience significant travel disruptions as a result of a cyber-attack affecting key systems, leading to delays and operational changes across Europe.

After a cyber-attack impacted systems at Heathrow and other European airports, travelers face ongoing disruptions. Flight delays and manual check-in processes have resulted in long queues and cancellations, with ongoing efforts to restore normal operations. Airlines have been asked to cancel flights and affected software providers are working to resolve the issues.

Heathrow Airport is bracing for a second day of disruption following a cyber-attack that incapacitated critical check-in and baggage systems. Hundreds of travelers faced delays as affected airlines resorted to pen-and-paper methods to check in passengers.

Additionally, Brussels Airport reported that they had no timeline for restoring their systems and requested their airlines to cancel half of all departing flights.

RTX, the parent company of the software provider Collins Aerospace, acknowledged a cyber-related disruption but has not yet clarified the underlying cause or the anticipated duration of the outage.

The Muse software, which integrates various airlines’ check-in procedures, was specifically noted as being impacted. In its ongoing updates, Heathrow confirmed that while many flights are still operating successfully, they are working diligently to resolve the complications as quickly as possible.

Passengers were urged to check their flight statuses before heading to the airport, with Heathrow apologizing for the delays experienced. Reports indicated that on Saturday alone, around 47% of departing flights from the airport were delayed.

Further down the line, Brussels Airport is expecting extended waiting times and additional delays as it continues to use manual check-in processes. Collaborations between the National Cyber Security Centre and affected stakeholders aim to fully resolve the ongoing incident.

In the meantime, airports across Europe, including Dublin and Berlin, continue to adapt operational protocols to ensure that passengers are minimally affected amid ongoing technical issues.