In a move aimed at increasing security and preventing potential criminal activity, Italy has banned the use of self-check-in methods like key boxes for short-term rentals, necessitating in-person identity verification by property owners.
New Identity Verification Rules for Italian Holiday Rentals

New Identity Verification Rules for Italian Holiday Rentals
Italy bans self-check-in for short-term rentals requiring in-person guest verification to enhance security.
Tourists looking to enjoy a holiday in Italy will now find that self-check-in through key boxes is a thing of the past, as the country implements new regulations requiring property owners to verify guest identities face-to-face. This initiative was announced by Police Chief Vittorio Pisani, emphasizing the need for strengthened security measures.
Historically, the rise of short-term rental platforms facilitated remote check-ins that allowed guests to access accommodations without ever meeting their hosts. However, the proliferation of these systems has spurred concerns over safety and the visual impact of key boxes, elements associated with overtourism.
In light of growing international concerns, and specifically the burgeon of short-term rentals, Police Chief Pisani issued an official directive mandating that accommodation managers conduct visual checks of their guests. He explained that this regulation is particularly relevant in view of the impending Catholic Church Jubilee celebrations planned for 2025, along with other significant political and cultural events.
Echoing these sentiments, Rome’s Mayor Roberto Gualtieri expressed support for the order, highlighting its potential to enhance access controls and curb unfair competition among rental operators. As Italy navigates this transition, the focus appears to be squarely on ensuring the safety of both citizens and travelers alike.